DAVACO Highlights Satisfaction Guarantee
Retail Services Company Assures Quality Execution of High-Volume Programs
Dallas, TX (April 2, 2009) – DAVACO, Inc. (www.davacoinc.com), the national leading provider of retail services, announced today that the company continues to extend a 100 percent satisfaction guarantee to its retail and restaurant clients on all work performed by DAVACO. DAVACO, which has guaranteed its work performance since the company was established in 1990, says that the satisfaction guarantee is designed to provide its clients with additional value and quality assurance for high-volume rollouts, resets, retrofits and remodels.
“We take our commitment to quality work and customer service very seriously,” said Rick Davis, CEO, DAVACO. “We want to remain the first choice for executing retail and restaurant changes at the store level. To accomplish that goal, we not only provide the results that our clients expect, but we also set a higher standard for ourselves by guaranteeing our excellent performance. Our job isn’t done until our clients—from corporate to the store level—are completely satisfied.”
DAVACO attributes its ability to offer a satisfaction guarantee on two key factors: The company’s retail and restaurant expertise and its employees. Over the last 19 years, DAVACO has built a distinctive business dedicated exclusively to the retail and restaurant industry. “We know retail and restaurants and we understand the unique nature of working in these environments,” said Davis. “Our comprehensive service offering is designed to meet the needs of our clients and allows us to serve as a single-source provider to strategically implement nationwide programs using a ‘best practices’ approach.”
DAVACO currently employs over 700 W-2 employees, who are located across the country and aligned in client teams based on retail industry specialty and category. “At DAVACO, our employees are selected and recruited using criteria related to both their skills and their work ethic,” said Davis. “The DAVACO team is made up of seasoned retail and restaurant professionals that are honest, reliable and dedicated to quality craftsmanship. Our clients can be assured that their program will be managed and executed by DAVACO employees who are working in their best interest and delivering results.”
In fact, DAVACO’s employees operate under The DAVACO Way, a company philosophy that encompasses quality, leadership, professionalism, safety and customer satisfaction. “DAVACO’s satisfaction guarantee is an extension of that philosophy and a part of our culture as a service provider,” said Davis. “Providing value and superior service to our clients is the foundation of this company. It’s simple. If we don’t deliver results, then our clients don’t pay.”
About DAVACO Inc.
DAVACO, the national leading provider of retail services, specializes in the quality management and execution of high-volume rollouts, retrofits, resets, in-store merchandising, shop-in-shops and associated logistics and consolidation. DAVACO offers a comprehensive range of services that helps retailers maximize brand presence and profitability at retail. Services include: ▪ Rollouts, retrofits, resets and remodels ▪ Fixture and graphics installations ▪ Project services ▪ Project management ▪ Hard- and soft-line merchandising ▪ Site and marketing surveys ▪ Logistics and consolidation ▪ Design services ▪ Special initiatives. Founded in 1990, the company is based in Dallas, Texas, with over 700 employees across the country. For more information, visit www.davacoinc.com.
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