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Fixture Perfect International Uses Technology As The Ultimate Customer Service Tool
Firm Establishes Industry's Only Integrated Communications System

Dallas - February 16, 2000 - Fixture Perfect International, Inc.'s (FPI) commitment to technology has contributed to record growth and cost savings for both the company and its clients. FPI has integrated technology at every level of the privately held company, linking together personnel, clients and vendors into a single integrated network. FPI is the only national turnkey resource for complete program management from initial store planning and design to general construction and installation of retail fixtures.

“Technology has become a buzzword in business that, unfortunately, seems to be more talk than action,” said FPI President and CEO Richard Davis. “While most companies are still trying to ascertain how they can take advantage of new tools like the Internet and digital photography, FPI has created and integrated a collaborative system that is a battle-proven part of our strategic plan. We‘re providing all the services our clients need across thousands of locations by using the best technology to link together top people in the industry.”

Real-time communication and instant access to information by everyone involved in a project, from FPI team members to clients and vendors, is the key to FPI's success. Using the most advanced network available today, FPI has been able to develop national site packages at a reasonable cost for retailers such as Tommy Hilfiger and Ralph Lauren.

“FPI's secure, password protected network was developed to relieve clients of the tedious, expensive and overwhelming task of tracking the details of a major national rollout,” added David Bradshaw, FPI's Vice President of Design. “Our clients can access their FPI CAD designs, project information, schedules and completed shop photos through the Internet at any time. This saves them time and most of all, money.”

FPI's state-of-the-art database tracks and schedules jobs and employees up to the minute. In addition, FPI's field employees carry laptops and digital cameras to send photographs and job file information to the network. This allows FPI to efficiently create a schedule, survey the stores, draw CAD layouts, forward photos and information, order fixtures, handle delivery logistics and install the product in much less time.

“But our system does far more than simply pipe information between FPI and our clients,” noted Bradshaw. “We can also link directly with the client's manufacturer to track fixture inventories and shipping information. This creates a seamless, integrated project management system that allows everyone to collaborate on an installation.”

“Retailers work on schedules that depend upon precise timing for profitability”, explained Davis. “That means we have to manage every facet of the program, from design to delivery logistics, in a short amount of time and at a cost the client can bear.”

Constant research keeps FPI a step ahead of the competition. “Everyone in this organization is committed to using the most advanced technological tools to maintain the high level of service that our clients have come to rely on," said Davis. "Because the bottom line is that our service, no matter the tools used, is what sets us apart.”

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