

Cineplex Digital Media was looking for a responsive solution to support hardware break & fix challenges within their client spaces.

About the Project
DAVACO's team presented our ServiceDemand Software to manage the in-bound process and developed an aligned scope of work to ensure our teams responded within pre-determined service level times for each need.
End-to-End Turnkey Solutions
- Warehouse and inventory management of approximately 100 part numbers across a range of components (e.g. monitors, media engines, mounting brackets, cables, accessories, etc.).
- Configuration and activation of media engines by installation site and interior location.
- Kitting of store specific bill of materials, consolidation, and shipment to the installation site.
- Transportation of equipment to store site synchronized with installation team.
- Equipment installations including media engine swaps.
- Testing and verification of installation to ensure compliance across all locations.


Make DAVACO Your Partner in Innovation
Let us show you how our unique combination of people, processes, and technologies can power your business now and into the future.